Executive Recruiters:
Your Job-Search Commandos
Executive recruiters (also known as headhunters or search
consultants) have firmly established themselves as a visible and highly valued
fixture in today’s employment landscape. Through their aggressive matchmaking,
recruiters affect the careers of individuals, the lives of their families and
friends, and the profitability of entire corporations.
No one knows exactly what the business world would be like
without the influence of headhunters, but one thing’s for sure: sometime in your
career, you’ll either receive a call from a headhunter, or initiate contact
yourself. In either case, you should learn how to work with them effectively,
and take full advantage of the many benefits their service provides. Here’s what
you get from establishing a relationship with an executive recruiter:
- Greater exposure: Headhunters not only maintain a myriad of
existing contacts within your field, they can also scout out new companies
of which you never heard.
- Increased efficiency: Headhunters are obsessive net-workers; they
spend their time researching and penetrating the job market. Their knowledge
can save you time in identifying and pursuing prospective employers.
- Personalized public relations: Employers generally look more
favorably towards a candidate who’s professionally recommended. Recruiters
stake their reputations on the quality of their candidates, and will always
present you in the best possible light.
- Confidential representation: Some job search situations require a
great deal of discretion. For example, you may want to explore an
opportunity with your present company’s direct competitor. In such an
instance, a recruiter can present your background confidentially, thereby
protecting your identity, and eliminating (or at least minimizing) your risk
of exposure.
- Authoritative career consulting: Headhunters can help you
determine the job or career track that’s right for you, based on current
market conditions and your own values and abilities. They’re also in a
unique position to walk you through (and monitor) each step in your job
changing process.
- Private training: Headhunters can give you practical, time-tested
suggestions on how to strengthen your resume and improve your interviewing
technique. In many ways, a recruiter acts as a personal coach.
- Third-party representation: As experienced brokers, headhunters
find ways to put favorable deals together, and iron out differences you and
the hiring company may have regarding your salary, benefits, and relocation
package.
In addition, working through a recruiter can actually improve
your chances for success once you’ve been placed. That’s because the search fee
the hiring company paid the recruiter represents a sizable financial investment
in your future success -- an investment worth protecting.
Recruiters: The Missing Link
Recruiting is a multi-billion dollar international industry
that acts as the missing link between a half million job seekers and employers
each year. At last count, there were over 125,000 executive search practitioners
in the United States, according to The Fordyce Letter, the industry’s
leading trade journal.
There’s hardly an industry or profession that hasn’t spawned
its own coterie of recruiters. They cover every conceivable pocket of the job
market, from food sales to machine design to motion picture financing to
mortgage banking to freight hauling to data communications to haute cuisine to
college administration to city management.
Recruiters work within well-defined niches. To make sense of
a complicated employment market, recruiters classify their candidates according
to:
- Title or function, which refers to their descriptive title or rank
within the company, such as president, plant manager, staff accountant,
director of nursing, and so on;
- Skill or application, which refers to their specialized abilities, such
as tax accounting, IBM AS/400 systems programming, secured lending, and the
like; and
- Product or service, which refers to the industry in which the candidates
do their work, such as plastics, minicomputers, industrial tools, public
administration, hospitality, and so forth.
To give you an example, a recruiter might place project
manager (title) with computer-aided design experience (skill) into positions
with companies that built submarine hydraulic systems (product).
Other headhunters might place CIOs (title) with plant
management experience (skill) who work for companies that process frozen
broccoli (product); or district application managers (title) with manufacturing
background (skill) who work for companies that make high-top leather sneakers
(product).
Think of your own experience. How would you classify
yourself? Your answer will not only help you put your career into perspective;
it’ll help the recruiter determine whether you “fit” into his or her market
niche.
Of course, recruiters can use other means to define their
markets. Some take an industry-specific approach. Let’s say you work in the
retail industry, or in construction. You’ll probably find a recruiter who
doesn’t care what your title or function is, as long as you have experience in
that target market.
The opposite approach is taken by the skill-specific
recruiters. To them, the product or service of the host company is secondary to
the skills of their candidates. This is the preferred method of recruiters
specializing in placement of Information Technology (data processing),
accounting, or clerical personnel.
Even though recruiters can’t guarantee you a new job, you
have much to gain from working with them, and vice-versa, since you represent an
addition to their continuously perishable inventory. While it’s true that
recruiters owe their allegiance to their client companies (who pay the fees),
without candidates to fuel the fire, recruiters simply wouldn’t exist.
For each search assignment, recruiters may prescreen hundreds
of prospects. Therefore, the majority of their time is spent with the finalists
for each open position, relegating to their file drawers the “reject” or the
“maybe next time” candidates they encounter. These candidates are often highly
skilled professionals who simply don’t fit the specific qualifications required
by the recruiter’s client company -- they’re simply in the wrong place at the
wrong time.
For that reason, you should always press for a realistic
appraisal of your chances of being placed. If one isn’t forthcoming, you can
assume the recruiter is giving your candidacy a low priority. In that case, you
can opt to let your resume languish in a recruiter’s file, or seek the help of a
recruiter who’ll take an active role in finding you a new position.
Always look for a recruiter who takes an interest in your
background, or who specializes in your industry. The last thing you need is to
pin your hopes on someone who’s not in a position to help you. Be prepared for
mixed reviews when you talk to recruiters. You might very well receive a
brush-off like, “I’ll call you in a week to 10 days”; or bad advice, such as
“You’ll never find the job you want with the background you have”; or
discouragement like, “Nobody’s hiring now.” Just keep plugging away at your job
search -- and never take “No” from a recruiter.
Of course, even the most qualified candidacy is subject to
the whims of a supply and demand job market. In many cases, a recruiter simply
won’t know what your chances of getting another job might be until he or she
puts out feelers or sends you out on an interview. To work most efficiently,
invest your time with a recruiter who really wants to help you.
Sigmund, Sherlock, and Donald
Recruiters come from a wide variety of backgrounds, and
exhibit the same range of personal merits and character strengths as the rest of
the human race. The majority are honest, hardworking entrepreneurs, who work
diligently to help candidates find meaningful, rewarding jobs.
Recruiters can be divided into three different personality
types:
- The Sigmund Freud recruiter is a kindly, wise, and empathic
counselor. He or she listens carefully when you describe your values, your
job preferences, your personal goals, and your family commitments. The
Sigmund Freud headhunter wants to place you with a company you’ll feel
comfortable working for, and will spend lots of time getting to know you.
- The Sherlock Holmes recruiter is a clever, relentless,
goal-oriented detective, who’ll track down and contact every company that
might provide a match for your skills. This type can be quite creative in
discovering aspects of your background, which can be successfully marketed
to companies off the beaten track, or only peripherally related to your
present industry.
- The Donald Trump recruiter is the consummate dealmaker. This type
is less concerned with whether you’re a round or square peg, as long as you
can be crunched into whatever hole may be available, or convenient.
Recruiters like this tend to give the search industry a bad name because of
their insensitivity to the true needs of their clients and candidates; and
although they can often produce positive results, many times their
high-pressure tactics lead to short-term employment.
While personality and style are important aspects to consider
when selecting a recruiter, you should also evaluate the recruiter’s past
results. Assuming you feel a modicum of comfort with the person you’re dealing
with, it’s a good idea to check into their record of accomplishment and
experience level. If you discover a consistent pattern of success, you’re
probably off to a good start.
Otherwise, you might find yourself stuck with the fourth type
of recruiter: the Inspector Clouseau. This type embodies none of the
above personality traits, only the endearing, bumbling incompetence of the movie
character portrayed by the late Peter Sellers. In his Pink Panther movies,
Inspector Clouseau was able to crack the trickiest cases; but only through sheer
serendipity or plain dumb luck.
The Two-Party System
You’ve probably heard of the so-called schism in the world of
executive search between “retained” and “contingency” recruiters. True,
differences exist, especially concerning billing methods, candidate salary
levels, and operational procedures.
However, think of the entire search industry as a microcosm
of the American political system, in which both Republicans and Democrats live
in peaceful co-existence. Republicans and Democrats are both loyal Americans;
they just have different views concerning society and the way the country should
be run.
The same could be said of the retained recruiters (who get
their fees paid in advance and work to fill higher level positions) and the
contingency folks (who only get paid once their candidates are hired). Each
serves a different slice of the employment population, and each has a different
concept of how the search business should work.
Interestingly, the lines of demarcation have begun to blur in
recent years. Just as Republicans and Democrats have crossbred portions of their
constituencies, so have the retained and contingency recruiters. Although, the
traditional break point in salary is around $125,000 (with retained above and
contingency below) it’s no longer unheard of for a contingency recruiter to
place a CIO at $200,000 a year; or a retained recruiter to place a manufacturing
manager at $75,000.
What’s more, if the situation warrants, each will borrow from
the other’s method of billing the client. Lately, Some of contingency recruiters
charge partially retained fees, and some retainer recruiters accept assignments
“on spec.”
As the search industry continues to evolve, it’ll matter less
and less how the client is billed. Currently, there are about a dozen different
billing schemes, from flat fees to hourly fees to itemized service charges. One
clever recipe combines contingency with retained to produce -- voila! --
“Contained” search.
Understanding these broad divisions will help avoid confusion
and save you time if your salary level is fairly polarized. That is, if you’re
currently earning, say, $35,000, there’s virtually no chance you’ll be working
any time soon with a retained recruiter. Similarly, if you’re earning over
$250,000, the odds are the recruiter you work with will be retained by the
client company.
Some Common Sense Ground Rules
Let’s speak frankly for a minute about what to expect from
recruiters, and how to establish some common sense ground rules. Here are seven
issues you’ll want to discuss before you set any relationship in stone:
- Compatibility -- Make sure you feel comfortable with the style,
personality, intensity level, and integrity of the recruiter. As in any
other business relationship, you want the other person to understand your
needs and act accordingly.
- Confidentiality -- Make sure your resume isn’t going to get
plastered all over town without your knowledge. An inept (or anxious)
recruiter can overexpose your candidacy; or worse, reveal your intention to
change jobs to your own company.
- Good Judgment -- Make sure you’re being sent to interviews that
match your background and interests with the needs of the recruiter’s client
company. The most common complaint from both candidates and employers is
that recruiters “throw candidates against the wall to see what sticks.”
- Honesty -- Make sure there’s either a bona fide job opening or an
upgrade possibility where you’re being sent to interview. Otherwise, you’ll
be spending your valuable time on one wild goose chase after another.
- Tempo -- Make sure to let the recruiter know at what pace you
want to proceed in your search for a new position. If you’re not ready to
make a change until a later date, or simply want to explore the market,
don’t let the recruiter waste your time by sending you on an interview.
- Pressure -- Don’t be pressured into accepting a position or a
compensation package simply to please the recruiter.
- Exclusivity -- It’s fine to work with a recruiter on an exclusive
basis, as long as you feel comfortable with the arrangement, and the
recruiter has earned the right of sole representation. On the other hand,
you might not want to limit your options. Despite what you may be told, no
recruiter has the exclusive “ownership” of your candidacy.
For the same reason, you must be fair with recruiters. For
example, if you’re pursuing a job search on your own or through another party,
keep the recruiter aware of your activity, so you don’t cross paths. A
recruiter’s time and reputation are his most valuable commodities; he or she
deserves better than to be manipulated or left in the lurch.
Recruiters can’t work miracles by waving a magic wand over
your resume; all they can do is match your backgroundwith a suitable opening,
and help guide you through the job changing process efficiently and
competitively. While it’s true that recruiters have their limitations and can’t
be all things to all people,
it makes good sense to build a solid relationship with a
competent recruiter.